Managed IT Services

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Your IT systems should be predictable.

With our Managed IT Services we take the frustration and worry out of supporting your mission critical systems.
 
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GreatSupport

Why should you have to fight against the technology that runs your organization? Our team of IT Professionals is able to troubleshoot and resolve any type of technology issue that you may come across. We become your outsourced IT department.

Beyond fixing things when they break we take care of the pro-active tasks like running malware scans, installing updates and verifying backups to ensure your systems and data are protected and in good working order.

Managed IT Services Benefits

  • 24x7x365 IT support for mission critical issues.
  • A team of IT Professionals with a wealth of experience.
  • All support covered for a predictable monthly fee.
  • Industry leading remote support tools and utilities.
  • Pro-active tasks can prevent downtime before it occurs.
  • Partnership for long-term strategic planning.
  • Single support provider for all IT related needs.

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Business Continuity & Disaster Recovery

The single most important part of your IT strategy should be your business continuity and disaster recovery (BCDR) plan.

Our team leverages solutions by Datto with years of experience behind us to craft custom tailored BCDR systems for our clients. Rest assured that your business can recover from any kind of disaster with the proper planning and preparation.

The best backups available.

  • Able to protect Windows, Linux and Mac systems.
  • Local virtualization for immediate full system restores.
  • Network attached storage (NAS) capabilities.
  • Automatic off-site synchronization with full encryption.
  • Bandwidth scheduling and sync speed controls.
  • Off-site virtualization in case of catastrophic disasters.
  • Infinite cloud retention, keep your backups forever!

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IT Project Management

Our team of IT Professionals has decades of experience in designing and deploying custom IT solutions. We're able to spec, manage and deliver IT projects, from start to finish, on time and on budget.

Let us take the hassle and worry out of your IT projects. We're comfortable with navigating the inevitable unplanned challenges that can creep up in complex technology based implementations.

On Time & On Budget

  • A team with decades of experience in the IT industry.
  • Multiple specializations, able to work with most systems.
  • An extensive track record of successful project delivery.
  • Able to adapt to changes in project scale or scope.
  • Reliable and knowledgeable IT professionals.

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GreatSecurity

As a professional managed IT services company we've built a set of industry leading tools and best practices to properly manage and secure the IT environments under our responsibility. We leverage this collection of knowledge and applications to protect, monitor and maintain the inventory of IT systems for our clients.

Managed & Monitored

  • Full asset inventory of IT related devices.
  • Centralized reporting and warranty expiry notification.
  • Pro-active monitoring on system health metrics.
  • Unattended remote assistance from our team.
  • Automatic Windows & third-party app updates.
  • Multi-layer protection against malware.
  • DNS based umbrella protection against ransomware.
  • Automation policies for self-healing on recurring issues.
  • Scales with the changing needs of your organization.

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