It’s official! We now have 2 Datto DCAT certified technicians in house. We sent two of our staff to DattoCon15 in New Orleans in June and they spent 2 extra days learning and writing the exam. Earlier this week we received a FedEx Priority envelope at the office and inside were our corrected tests along with our DCAT certification certificates.
What does this all mean? We can better support all of our Datto customers directly in house without having to open tickets with Datto tech support. Resolution time is quicker this way since most times we can determine the problem and find a resolution right away.
If you aren’t familiar with Datto make sure to contact us before the end of August since you can save up to 30% off the price of the Datto Siris 2 . This is by far the best backup and business continuity device that we have come across. Worried about recovery time? Don’t currently have offsite backups? Fear no more Datto is here!