Notice: GreatCloud Upgrades

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June 25, 2018

Notice: GreatCloud Upgrades

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We will be performing some upgrades to our GreatCloud platform servers on Sunday December 9th, 2018 beginning at 6:00 EST to serve you better.

During this time you may experience some slowdowns however we do not anticipate any downtime. 

Items being upgraded include:

  • Upgrades to SAN storage
  • Upgrades to backup & disaster recovery appliance

Preliminary upgrade tasks will begin as early as 06:00 EST on December 9th, 2018.
Physical hardware upgrades will begin at approximately 14:30 EST on December 9th, 2018.

The upgrades will be completed no later than 6:00 EST on Monday December 10th, 2018.

Should you require any assistance during this time please contact us toll-free at 1-866-268-4216 or create a ticket by emailing